How we help
Our support team assists with account setup, identity verification, transfer questions, currency conversions, and card activation. Reach us through the support center or in-app.
Support center
Help when you need it, from sign-up to settlement
Everything you need to get started with Monetty — account setup guides, frequently asked questions, and direct access to our support team.
Safety & verification
Identity verification (KYC) and anti-money laundering (AML) checks protect your account and funds. These are required by financial regulations and keep the platform secure for everyone.
Getting started
Open your account in four steps
Most accounts are ready the same day. Here's what to expect.
Sign up
Create your account with your name, email, and basic contact details. Takes less than two minutes.
Verify your identity
Submit a valid ID document and complete KYC verification. This protects your account and is required by financial regulations.
Fund your account
Add funds via bank transfer or supported payment methods. See available balances in multiple currencies and use them for transfers or card spend.
Send your first transfer
Choose the destination country, enter the amount, review the transparent pricing breakdown, and confirm your transfer.
Guides
Step-by-step tutorials
- How to open your Monetty account
- How to send an international transfer
- How to manage multiple currencies and conversions
- How to keep your account secure
Live chat
Chat with our support team
Need help with a transfer, verification question, or account issue? Our support team is available to assist you directly.
Monetty support
Hi! How can we help you today? Ask about transfers, account setup, or anything else.
FAQ
Frequently asked questions
- What is Monetty?
- How long do transfers take?
- Is Monetty safe to use?
- Which countries are supported?
Need help?
Contact our support team directly
Can't find what you're looking for? Our team is ready to help with transfer issues, account questions, verification, and more.
